Delivery & Installation
YES WE DELIVER:
The delivery team at Nepean Office Furniture are experienced delivery professionals that do more than deliver. They will unwrap, assemble and place your new office furniture in the room and assist you in seeking its best position. Now that is better than self-assembly.
NOTE: Deliveries Sydney metropolitan area only
DELIVERY FEES & INSALLATION:
We deliver our office furniture Sydney wide using our own professional installation teams who will deliver and install your furniture, removing any packaging leaving you with a clean working environment. Our staff are fully trained to install and position your desks, storage, seating and other furniture quickly and efficiently.
Delivery fees are based on the number of items, destination, and ease of delivery.
Local deliveries (Sydney metropolitan area) are attended by our own delivery team .We will try our hardest to work with you to establish the best time to deliver. Our office staff will contact you prior to your delivery to check that you are available and confirm delivery addresses and contact details with you. Deliveries are made Monday to Friday - typically between 9am and 5pm. Although we cannot allocate an exact delivery time slot we can make a courtesy call to you 1 hour prior to arrival (please request this option when you receive the delivery confirmation phone call)
NON ACCEPTANCE OF DELIVERY:
Whilst every effort is made to ensure that we confirm a suitable delivery time and day, If the purchaser does not accept delivery of the goods at the time and in the manner agreed, the purchaser will be liable to Nepean Office Furniture for all loss and expense incurred that is caused by such non-acceptance. This will include a new delivery fee for any subsequent delivery costs to re-deliver the goods.
DELIVERY TERMS & CONDITIONS:
The Delivery period of the Goods quoted by Nepean Office Furniture is an approximation only based on manufacturing and logistics lead time. Delivery can occur before or after the approximate delivery period. Nepean Office Furniture will make all reasonable efforts to deliver goods in the period agreed at the time of sale.
Standard delivery and installation charges are for Monday to Friday between 830am and 5pm. Please note: We do not profit from delivery charges and charges are quoted to reflect the nature of delivery and installation costs to us.
After hours and Saturday deliveries can be arranged however this is subject to staff availability. Please be advised that surcharges will apply to cover overtime costs.
Full payment is required prior to the goods passing to a contract carrier. All furniture is transported at the purchaser's own risk. It is the responsibility of the purchaser to arrange insurance and to organise any additional protective packaging. Nepean Office Furniture is not responsible for the goods once they have changed hands.
ELECTRICAL ITEMS & COMPUTERS:
We do not, under any circumstances, move or relocate your computers, printers or fax machines nor can we assemble any office furniture that requires a tradesperson such as an electrician to install or remove any current electrical wiring etc.
PICK UP IN STORE:
Pick up in store option saves you delivery and assemble charges. After placing your order and once you have been notified that your order is ready to pick up, you are most welcome to pickup your item(s) during business hours from our store. When you arrive at our store, please stop by the reception desk for assistance.
DELIVERY & ASSEMBLY COSTS:
Delivery and assembly service is available at an additional cost. Delivery Costs vary depending on building access eg: lift access or stairs and the number of items being delivered or the distance to the delivery address. If you would like us to arrange for your office furniture to be assembled for you by one of our trained staff, when placing your order please talk to our sales staff regarding our very competitive rates.